Platform
Web at the desk. Mobile on the ward round.
One account and one patient record. Staff sign in with the same permissions on a desktop, a ward tablet or a phone.


Web workspace
Runs in any current browser with nothing to install, or as a desktop app on front-desk computers.
- Every department, from reception to reports
- Its own sub-domain, logo and colours
- Public queue screens for waiting areas
- Branded receipts, invoices and reports
Android and iOS app
For the people never at a desk: nurses triage from it, pharmacists dispense from it, owners read the day on it.
- Biometric unlock
- Barcode scanning
- Bluetooth receipts
- Push alerts
Ask AI
Ask the hospital a question. Get an answer from its own records.
Answers from your records
Patients, queues, orders, invoices, claims and reports.
Within each user's permissions
A cashier's assistant never sees clinical notes.
Dictation
Speak in English or Swahili; it types for you.
Each hospital has a monthly AI allowance; more can be bought in the app. The AI provider is listed in our privacy policy.
Who is waiting for triage right now?
Three patients are waiting for triage:
- • Charles M. · emergency · 4 min
- • Kenneth M. · routine · 11 min
- • Esther W. · routine · 19 min
What did we collect yesterday by department?
Connected services
Messaging, payments and multi-site, built in.
Messaging
SMS, WhatsApp, email and push for reminders, results and receipts. The hospital chooses which are sent.
M-Pesa
STK Push from the cashier screen, or Paybill and Till payments matched to the invoice, on your own Paybill or Till.
Hospital groups
Branches under one account with their own stock, staff and reports, and group-wide views for owners.
Interoperability
What connects today, and what is on the roadmap.
DawaSmart exchanges data through its REST API and the services above. National exchange interfaces are planned through the Digital Health Agency process, and we will say when they are live.
- In place
Encrypted in transit
TLS 1.2 and 1.3 only
- Roadmap
SHA electronic claims
Roadmap
- Roadmap
Kenya HIE and FHIR exchange
Roadmap
Next step
See DawaSmart HMIS running on your hospital's workflows.
A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.
Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT
