Every outpatient visit, from the front desk to the clinician, on one record.
A patient is registered once and given a medical record number. From then on every appointment, triage reading, consultation, order and bill attaches to that record, and the care timeline shows the whole visit in order.
- Capabilities
- 11
- Workflow steps
- 5
- Works on
- Web · App
Used by
- Receptionists
- Triage nurses
- Clinical officers and doctors
- Records officers
How it works
How the work moves, step by step.
- 1
Register or find the patient
Search by name, MRN, phone or ID. New patients are registered in under a minute.
- 2
Check in and queue
Reception opens a visit and the patient appears on the triage or consultation queue.
- 3
Triage
Nurses record vitals; abnormal readings are flagged before the clinician sees the patient.
- 4
Consult and order
The clinician documents, orders tests and prescribes from one screen.
- 5
Hand off
The patient is routed to laboratory, radiology, pharmacy or the cashier, and the queue updates.
See it
The real screens your staff will use.
From a demonstration hospital. Names and figures are fictitious.
Service queues · triage
The triage queue with waiting, called and in-service patients, priorities and waiting time.
Triage worklist
Patients, visits, priority and acuity, latest activity and status.
What it does
Everything included, as it exists today.
Front desk
4- Patient registration with MRN, demographics, next of kin and payer details, and duplicate checks on name, phone and ID
- Appointments and bookings against clinicians, rooms and equipment, with a facility calendar
- Reception check-in that opens a visit and routes the patient to the right service queue
- Live service queues per department with waiting, called and in-service counts, and public queue display screens
Clinical
4- Triage with vital signs, priority and an alert when a reading is out of range
- Consultation notes, diagnoses, orders for laboratory, radiology and procedures, and prescriptions, all from the consultation screen
- Referrals, inbound and outbound, recorded against the visit
- A chronological care timeline of visits, hand-offs, results and admissions for each patient
Controls and reports
3- Role-based access: reception sees registration and queues, clinicians see clinical notes, cashiers see bills
- Visit history and clinical history exports for authorised users
- Department-level dashboards of arrivals, completed visits and average waiting time
Works with
Where the patient goes next.
Questions
About outpatient
Can we run several departments' queues at once?
Does triage block consultation until vitals are taken?
Next step
See outpatient running on your hospital's workflows.
A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.
Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT